[Ep. 40] Human Side of Business: The Strategic Advantage of Putting People First

Are you leaving the “humanness” out of the workplace? In an HBR article, 20 years ago, it stated, “One reason for the scarcity of managerial greatness is that in educating and training managers, we focus too much on technical proficiency and too little on character. But the only people who become great managers are the ones who understand in their guts that managing is not merely a series of mechanical tasks but a set of human interactions.”

In this episode learn why cultivating relationships at work good for business, how to lead with humanity and put people first before profits, why most people focus on mechanical tasks instead of human interactions and a tip on how to gain strategic advantages by being more authentic with your human interactions.

Nicole Lance is the CEO of Lance Strategies, providing individual coaching and high-value solutions for private businesses, non-profits, and local governments looking to build team-oriented cultures and identify and refine strategies for success. She is also the Assistant City Manager for Surprise, Arizona and a founding member of Arizona Women Leading Government. Nicole teaches at Arizona State University, and serves as an Honorary Commander at Luke Air Force Base. Central to who Nicole is and what she does is sharing philosophies of intentionality, diversity, and inclusion, and finding innovative ways to succeed.