262: You Miss Every Shot You Donât Take: Evan Siegel on Innovation, Leadership & AI-Driven CX
Send us a text In this episode of Navigating the Customer Experience, we sit down with Evan Siegel, Vice President of AI at eGain, where he leads the development of next-generation AI-powered conversational guidance. With a rich background that includes 16 years at Wells Fargo leading customer experience and contact […]