268: How Working As A Collections Agent Helped Paco Understand The Emotions People Have About Money

On today’s podcast episode, Paco de Leon shares how working as a collection agent helped her understand the emotions people have about money.

Paco is an author, illustrator, and musician. She is the founder of The Hell Yeah Group, a financial firm dedicated to inspiring creatives to engage with their personal and business finances, and Hell Yeah, Bookkeeping, a bookkeeping agency for creative businesses.

Her career experiences in banking, business consulting, financial planning, and wealth management have informed her financial philosophies.

She is a TED speaker and her work has been published or featured in The New York Times, Bloomberg, Vice, TIME, other publications, and on NPR. She lives in Los Angeles with her wife.

WHAT PACO DISCUSSED:
1. How she got into working as a collection agent and what she learned about empathy and the deep emotions people have about money.
2. How the debt collection process works.
3. Key tips to navigate debt in collections.
AND MUCH MORE

CONSUMER AFFAIRS RESOURCE ON YOUR DEBT COLLECTION RIGHTS: https://www.consumerfinance.gov/ask-cfpb/are-there-laws-that-limit-what-debt-collectors-can-say-or-do-en-329/

HOW TO KEEP UP WITH PACO:
Via her website: thehellyeahgroup.com
On Instagram: instagram.com/thehellyeahgroup/
On Tiktok: tiktok.com/@moneyzaddypaco

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