244: One Size Does Not Fit All: Building Customizable Solutions for Diverse Learners w/ Kianjai Huggan

In today’s fast-paced digital world, accessibility and customization are no longer optional. They’re essential. As a Black entrepreneur, you know that creating a business that serves diverse audiences means acknowledging that not everyone learns or engages with content the same way. Yet, many business owners overlook the importance of designing experiences that truly meet the needs of all users, leading to lost opportunities and disengaged customers.

In this episode, we dive deep into why “one size does not fit all” when it comes to education, business, and digital accessibility. Whether you’re building an online course, running a coaching business, or providing digital products, understanding how to personalize and adapt your offerings can set you apart in a competitive market.

Kianjai Huggan, an engineer, educator, and entrepreneur, joins us to break down the why and how of creating customizable, inclusive solutions for diverse learners and customers. As the founder of Webquity, a company dedicated to improving digital accessibility, Kianjai brings her expertise at the intersection of education and technology to this conversation. 

If you want to future-proof your business, build deeper connections with your customers, and ensure that your offerings are accessible to everyone, this episode is a must-listen!

DURING THIS EPISODE YOU’LL LEARN:

• Why a “one-size-fits-all” approach doesn’t work in education or business

• The impact of accessibility gaps on underrepresented communities, especially Black entrepreneurs

• Practical steps to make your digital content and services more inclusive

• The role of technology and AI in bridging the accessibility gap

• Simple changes you can make today to improve digital accessibility

Don’t miss out on the resources mentioned in this episode by checking out the show notes at blacktobusiness.com/244

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