In this episode of Empathy-Led, Marisa Ciesluk, a leadership coach, talks about the importance of leading with empathy. She talks about the level of self-awareness and bravery required to lead people and help them be and perform at their best.
One of the biggest takeaways is the crucial change in belief leaders need to adopt in order to lead with empathy. They have to believe that, fundamentally, most people are always trying their best. It’s the only way they can support employees instead of berating them when they fall short.