@1QLeadership Question: What are some of the best ways to communicate change from the leadership and management perspective?
Troy Austin, Deputy Athletics Director for Development at Duke University, discusses his role helping the athletics director manage change. Interviewed by People and Culture Professional Lamarr Pottinger, Austin gives his definition of culture as “how the staff acts within its environment.”
- Address points that are actually at play
- Don’t jump ahead of the facts
- Dispel rumors
- Control what’s in front of you
- Manage the leader’s message
Austin believes in leading with clear, candid communication combined with positivity. – One Question Leadership Podcast – Tai M. Brown