BWI MARSHALL– A SUCCESS STORY
Baltimore-Washington International Thurgood Marshall Airport is one of the most innovation aviation hubs in the U.S. One GREAT Airport – servicing Two GREAT cities. Ricky D. Smith, a 32-year transportation professional, was appointed Executive Director/CEO of the Maryland Aviation Administration (MAA) in July 2015. He is responsible for the management and operations of: Baltimore/Washington International Thurgood Marshall Airport (BWI Marshall), Martin State Airport, and regional aviation activities throughout the State of Maryland. During his tenure, Smith has led the airport to five consecutive record-setting years for passenger traffic, including restoring BWI Marshall as the busiest airport in the Washington/Baltimore region; the 22nd busiest in the U.S.; and the Best Airport in North America for Customer Service. What does the ability to conceive & implement change look like? Tune in and take notes from this visionary!
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